Terms of service

Terms of Service

Effective Date: 26.2.2026.

Welcome to thikker.com, operated by Shxt Scales LLC, 407 Lincoln Road, Suite 8N-426, Miami Beach, FL 33139, United States ("Company," "we," "us," or "Thikker").

By accessing or purchasing from this website, you agree to be bound by these Terms of Service ("Terms").

If you do not agree, do not use this website.

1. Eligibility

You must be at least 18 years old to use this website or purchase products.

By placing an order, you represent that:

  • All information provided is accurate
  • You are authorized to use the payment method
  • You are purchasing for personal use only

2. Products and Disclaimers

Thikker products are cosmetic hair care ampules.

Statements on this website have not been evaluated by the FDA.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Results vary by individual.

You should consult a licensed healthcare professional before use if you:

  • Have scalp or dermatological conditions
  • Are pregnant or nursing
  • Are using prescription treatments

We reserve the right to modify formulations, packaging, or product presentation at any time.

3. Orders and Acceptance

All orders are subject to review and acceptance.

We may cancel or refuse orders for reasons including:

  • Fraud suspicion
  • Chargeback history
  • Reseller behavior
  • Payment authorization failure
  • Pricing or listing errors
  • Inventory shortages

Order confirmation emails do not guarantee acceptance. Acceptance occurs when the product is shipped.

4. Subscriptions and Auto-Renewal

If you enroll in a subscription:

  • You authorize recurring monthly billing to your payment method.
  • Billing occurs automatically every 30 days unless canceled.
  • Charges occur at the price displayed at checkout.

By subscribing, you agree:

  • Your subscription will renew automatically.
  • We may change pricing with prior notice via email.
  • It is your responsibility to cancel before the next billing cycle if you do not wish to be charged.

You may cancel anytime by:

  • Logging into your customer portal, or
  • Emailing help@thikker.com at least 48 hours before renewal.

Cancellations requested after renewal has processed apply to the next cycle.

Failure to use or receive the product does not void your obligation to pay for active subscriptions.

5. Shipping and Delivery

Orders are processed within 1-2 business days.

Shipping timelines are estimates only.

Once tracking confirms delivery to the address provided at checkout, we are not responsible for:

  • Lost packages
  • Theft
  • Incorrect address entry

Customers are responsible for ensuring accurate shipping information.

6. Resale Prohibition

Products purchased from Thikker are for personal use only.

Reselling products without written authorization is strictly prohibited and may result in:

  • Order cancellation
  • Account termination
  • Legal action

7. Payment and Fraud Protection

We accept major credit cards and payment methods supported by Shopify Payments.

By purchasing, you authorize us to:

  • Verify payment information
  • Perform fraud screening
  • Share transaction data with payment processors

We reserve the right to cancel any order flagged as high risk.

8. Chargeback Policy

You agree to contact us at help@thikker.com before initiating a payment dispute.

Initiating fraudulent or abusive chargebacks may result in:

  • Permanent account ban
  • Reporting to payment processors
  • Collection efforts
  • Legal claims

We retain transaction records, IP logs, delivery confirmations, and customer communication for dispute defense.

9. Refunds

Refund eligibility is governed by our Refund Policy, available on our website.

We reserve the right to deny refunds in cases of:

  • Abuse
  • Excessive refund patterns
  • Fraud suspicion
  • Used or damaged product beyond policy guidelines

10. Limitation of Liability

To the maximum extent permitted by law:

Shxt Scales LLC shall not be liable for indirect, incidental, or consequential damages, including:

  • Loss of profits
  • Loss of opportunity
  • Dissatisfaction with results
  • Delays caused by carriers

Total liability shall not exceed the amount paid for the product in question.

11. Intellectual Property

All website content, branding, design, copy, product names, and marketing materials are property of Shxt Scales LLC.

Unauthorized use is prohibited.

12. Prohibited Conduct

You may not:

  • Engage in fraudulent behavior
  • Use false information
  • Abuse promotions
  • Exploit pricing errors
  • Submit malicious code
  • Interfere with site security

We reserve the right to suspend or terminate accounts without notice.

13. SMS Marketing

By providing your phone number, you consent to receive marketing SMS/MMS messages.

Message frequency varies.

Consent is not required for purchase.

Reply STOP to opt out.

Carrier rates may apply.

14. Governing Law

These Terms are governed by the laws of the United States and the State of Florida.

Any disputes shall be resolved exclusively in Florida courts.

15. Severability

If any provision is found unenforceable, the remainder shall remain valid.

16. Contact Information

Shxt Scales LLC
407 Lincoln Road, Suite 8N-426
Miami Beach, FL 33139
United States

Email: help@thikker.com

Billing Descriptor: THIKKER