Privacy policy

Privacy Policy

Last Updated: 26.2.2026.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from thikker.com.

By using our website, you agree to the practices described below.

1. Information We Collect

A. Information You Provide Directly

When you use our website, we may collect:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details
  • Subscription preferences
  • Customer service communications
  • Product reviews or survey responses

Payment data is processed securely by Shopify Payments and third-party processors. We do not store full credit card numbers.

You must be at least 18 years old to provide personal information.

B. Subscription Information

If you enroll in a subscription, we may collect:

  • Billing cycle information
  • Renewal status
  • Cancellation history
  • Payment authorization records

This data is necessary to manage recurring billing.

C. Automatically Collected Information

When you visit thikker.com, we automatically collect:

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Referring URLs
  • Pages viewed
  • Time spent on site
  • Purchase behavior
  • Ad interaction data

We collect this using:

  • Cookies
  • Pixels (Meta, Google, TikTok, etc.)
  • Shopify analytics
  • Log files

D. Advertising and Tracking Technologies

We use third-party tools including:

  • Meta Pixel
  • Google Analytics
  • Google Ads
  • Shopify analytics
  • Email marketing platforms
  • SMS marketing platforms

These services may collect:

  • IP address
  • Purchase events
  • Site behavior
  • Advertising engagement

You can control cookies through your browser settings.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Manage subscriptions
  • Provide customer support
  • Prevent fraud and abuse
  • Send marketing emails (if opted in)
  • Send SMS marketing (if opted in)
  • Improve website performance
  • Analyze purchasing trends
  • Defend against chargebacks

We may use automated fraud detection systems.

3. SMS Marketing Privacy

If you opt in to SMS marketing:

  • We collect your phone number
  • We may send recurring promotional or transactional messages
  • Message frequency varies
  • Carrier rates may apply

We do not sell or rent phone numbers.

You may opt out by replying STOP.

4. Sharing of Information

We do not sell your personal information.

We may share data with:

  • Shopify and payment processors
  • Shipping carriers
  • Fraud prevention providers
  • Advertising platforms
  • Email/SMS service providers
  • Legal authorities when required

If our business is sold or merged, customer data may transfer to new ownership.

5. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill orders
  • Manage subscriptions
  • Comply with tax and legal obligations
  • Defend against disputes

Transaction records may be stored for several years for accounting and fraud protection purposes.

6. Your Rights (U.S. + California)

Depending on your state of residence, you may have rights to:

  • Request access to your data
  • Request deletion of your data
  • Correct inaccurate data
  • Opt out of certain marketing

To exercise rights, email: help@thikker.com

We may verify identity before fulfilling requests.

7. Cookies

Cookies help us:

  • Remember preferences
  • Track cart activity
  • Improve performance
  • Analyze marketing campaigns

You can disable cookies in your browser, but some features may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices.

9. Security

We use:

  • SSL encryption
  • Secure Shopify infrastructure
  • Fraud detection tools

However, no method of transmission over the Internet is 100% secure.

10. Children's Privacy

Our website is not intended for individuals under 18.

We do not knowingly collect personal data from minors.

11. International Users

Our website is operated in the United States.

If you access from outside the U.S., you consent to the transfer of information to U.S. servers.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

The revised version will be posted with an updated "Last Updated" date.

Continued use of the site constitutes acceptance of changes.

13. Contact Information

Shxt Scales LLC
407 Lincoln Road, Suite 8N-426
Miami Beach, FL 33139
United States

Email: help@thikker.com